Helios Languages

Languages

In North America, people visit from all over the world, and when they're in your area, they want to be entertained with laser tag. What if your equipment could cater to those who spoke completely different languages with a push of a button?

japanese pack phaser webNo longer is it necessary to upload languages per country - all our languages are in-built and selectable via the handheld or tablet. Multiple languages can occur in a single game.

The list of available languages for our Helios Pro Laser Tag system are:

  • English
  • Russian - русский
  • Chinese - 中文
  • French - français
  • Spanish - Español
  • Portuguese - Português
  • German - Deutsche
  • Japanese - 日本語
  • Arabic - اللغات

Our Helios Pro equipment can help your customers understand what's going on in the arena regardless of any language barrier that could exist.  

Our video motion scoreboards keep the action and excitement going until the last second of every game!

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Scoreboards

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Our scoreboards are a vibrant and dynamic part of your laser tag experience. Having a motion video scoreboard helps capture the excitement and energy of your attraction and carries it to the end of the laser tag experience for your guests. 

With the Helios Scoreboards, operators can select their moving live background to suit their theme at any time. Here are some other benefits to our scoreboards:

  • Multiple different versions of portrait and landscape scoreboard.
  • Animations for base hits and achievements with membership.
  • Animated android background.
  • Timed video advertising.
  • Unlimited scoreboards over WiFi - just needs a box and TV.

Don't settle for boring ordinary scoreboards when you can have dynamic and captivating scoreboards


Can your bases fight back when tagged? See what else our Helios Bases can do!next heliosprobases

 

Memberships


Memberships

Create a video game level experience with Zone Laser Tag's Membership software!

The question always arises: How do you capture the diehard video game players? With Zone Laser Tag, we developed enhanced membership capabilities on par with today’s video game experiences. To encourage repeat play, HELIOS laser tag employs a low cost, feature rich membership system. 

This brings players from across the world together in one global membership system. Using our dual NFC/QR secure technology; including the power of smart phones, tablets and the membership cards, players can communicate quickly with our equipment. Through digital partners including Amazon, this system provides intuitive integration with social media.

  • Facebook posting of every game played 
  • Game replays and live scoreboard on mobile devices 
  • Player game history 
  • Print scorecards at home or anywhere 
  • Supports rewards and redemption

Zone players enjoy a million games per week worldwide. The popularity of Zone is undeniable. 

Zone Member CardMembership Card

Each member will receive a Membership card, which is the size of a credit card.

The membership card is personalized with your centers logo and address, and is an added marketing opportunity that all the players will carry around while they are hanging out with their friends.

Special Code Name

Do players often ask if they can have their own specific code name before games? Our membership software allows each player to log into the packs with their own specific member name. The player experience is taken to the next level with personalization of their code name.

Ranked Images

Worldwide Ranking System

Zone laser tag is the only company to offer worldwide laser tag tournaments. Now members around the world can see how they match up against each other. The members at your facility can log into the site using their membership card and see how they rank against players around the world!

Achievements

HeliosBigBookofAchievementsCover2Achievements are a great way to inspire players to take their games and skills to the next level by unlocking each badge for their online account and tracking their personal growth over time. Given that players are often used to gaining similar achievements on their video games at home, the concept of achievements is not a difficult one for even children to grasp.

To understand these types of achievements, we’ve created the Helios Big Book of Achievements so that you and your staff will better understand how the achievement system works. This manual will go over what each achievement is, how it’s obtained, skill levels, group achievements and more.

Facebook Achievement Posting

Helios Members can have their achievements, badges, and scores posted directly to Facebook! Now players can show their freinds and family their progression as their skills and rank grow. 

facebook example

 

Helios Member Kiosks

For those sites looking to focus on membership, Zone laser tag offers the most robust membership program. We can help you improve your membership business with the tools provided and our marketing assistance.

Kiosks

The Helios Player Kiosks are an easy way to gather information on your members when they sign up to play at your facility. Click the image above to learn more.

For more information, call us at 866-966-3797 or visit our Contact Page. We're here to help.

Can your bases fight back when tagged? See what else our Helios Bases can do!

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For more information, you can download our Pricing Guide or call us at 866-966-3797.

 

Options

HELIOS laser tag has more quality options to enhance the laser game experience than any of our competitors. Check out our exciting, innovative devices and software available to our HELIOS and HELIOS PRO clients below.  

Zone Arena TargetsZone Arena Targets

Check out our new multicolor, multifunction, Zone Arena Targets that are placed near your bases for a variety of points and power ups depending on what color the targets are flashing. This brings more versatility and options to your laser tag game. To see our video and what the targets can do, click here.

Clink StationsClink Stations

Clink Stations offer the ability for those waiting on your observation deck to play against those already in the arena. When the remote player tags a player in the arena, they score points on the game kiosk and compete for high scores - while players in the arena are notified that they are under attack by sound and LED light effects on their vest and phaser. To read more about this fantastic option for both HELIOS and HELIOS PRO, click here.

EnergizerEnergizers

Used to re-energize packs during game play, these devices can help in designing game formats for team building and corporate events. Energizers also help eliminate problems with players staying in one spot for too long as they will have to re-energize once they have run out of shots or activations. To read more, click here.

Zone Membership CardsMemberships

Memberships offer the ability to challenge and reward your most experienced players with a host of options and abilities not offered to the regular walk-in customer. Membership software allows your members to view their progress and game history over a period of time. You can generate reports and award seasonal prices based on your members performance. you can read more about our Memberships by clicking here.

Mines

MinesInteractive device that can tag back at players during the game. Mines add a whole new level to excitement as players have to guard themselves against both foe and environment! Click here to learn more!

Android Devices for Technology

androidlogoWith the advent of Android, installing expensive and often large Windows PCs are over. Today the Android TV boxes can support a huge range of operating needs, thus reducing your expenditure and installation costs allowing you to bring out the most in your location.

For more information on what our Android Devices can do for your facility, click here.

Warranty

Warranty

Zone supports all if its locations in North America and South America out of Dover, Delaware, USA. We are locally based to offer faster and cost effective service to our customers.

HOW THE WARRANTY WORKS!

We will provide you with a spare parts kit which includes the basic component to a laser tag pack. Our technician will train you on how to preform basic maintenance of the laser tag packs at the time of installation.
If a component were to malfunction, you can replace it with a part from your spare parts kit and return the laser tag pack back to play. During the Warranty period, you pay for shipping to Dover, DE and we will pay for ground shipping back to you.
If you have parts malfunction, simply send them to Zone Laser Tag and we will repair or replace the part in 2 business days from the time we receive the package.
• Year one: Free
• Year two: Free
• Year Thee: $150.00 per pack per year
• Year Four: $175.00 per pack per year
• Year Five: $200.00 per pack per year

Zone Laser Tag doesn't like to have a lot of exceptions or exclusions to its contracts and its warranty coverage so here is what your warranty will cover in plain English:

Covered under warranty:

  • Phaser Plastics
  • Phaser Electronics
  • Phaser Cable Cord
  • Vest Plastics
  • Vest Materials
  • Vest Electronics
  • Computer & Printer
  • Score Monitor
  • Software Upgrades

What is Not Covered:

  • Consumables such as score cards, membership buttons, fuses, manuals, etc.
  • Acts of God, abuse, vandalism, or intentional neglect.

New Unbreakable Plastics

How the Warranty Works

We will provide you with a spare parts kit which includes the basic component to a laser tag pack. Our technician will train you on how to preform basic maintenance of the laser tag packs at the time of installation.

If a competent were to malfunction, you can replace with a part from your spare parts kit and return the laser tag pack back to play.

During the Warranty period, you pay for shipping to Dover, DE and we will pay for shipping back to you. If you have parts malfunction, simply send them to Zone Laser Tag and we will repair or replace the part in 2 business days from the time we receive.

We offer the industry’s best warranty for complete hassle free operation since we own and operate five of our own locations.  We are the world’s largest laser tag supplier and this all inclusive hassle free warranty is what our operators, and future profitable owners such as your selves, demands.  We keep your operating costs to a minimum so that you maximize your profits!

For more information, call us at 866-966-3797 or visit our Contact Page. We're here to help.

What Happens After the Warranty?

Once your product has reached the end of its warranty and service period there are a number of options available to you for the ongoing maintenance, service and support of your equipment. Support plans are not an extended warranty, when purchasing a new laser tag system you are provided with a warranty for 1 - 5 year. At the end of your initial warranty period, you may at Zone Laser Tag, Inc.'s discretion be offered an extended warranty option, extended warranties unless otherwise noted do not include a service plan.

Option 1: “NSP” - No Support Plan

Under this option, you pay nothing to Zone Laser Tag, Inc. unless you use our services, when using our services you are charged the following rates for telephone support and repair time:

  • In office hours technical support: $95 per hour
  • Outside office hours emergency technical support: $200 per hour (**1 hour minimum)
  • Repair Bench time rate: $95 per hour
  • Parts purchases: no discount

Option 2: “Basic” - Basic Support Plan

If you select this optional support plan you would pay Zone Laser Tag, Inc. an annual fee of $1,000. Your support plan will only be valid for 12 months. When using our services you are charged the following rates for telephone support and repair time:

  • In office hours technical support: FREE
  • International in office hours technical support: FREE
  • Outside office hours emergency technical support: $150 per hour (**0.5 hour minimum)
  • Repair Bench time rate: $60 per hour
  • Parts purchases: 5% parts discount

Option 3: “Premium” - Premium Support Plan

If you select this optional support plan you would pay Zone Laser Tag, Inc. an annual fee of $4,000 spread over 12 months into equal installment payments, payable by credit card at $333.33 per month. When using our services you are charged the following rates for telephone support and repair time:

  • In office hours technical support: FREE
  • Outside office hours emergency technical support: FREE
  • Repair Bench time rate: $40 per hour
  • Parts purchases: 10% parts discount

Want to learn more about our Warrtay plans? Click on the image below to download our warranty program!

WarrantyNSupportCover web

Change colors, manage games, get notified, find packs and more, all with our Mobile Operations Command!

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More than just laser tag!

At Zone Laser Tag, we offer much more than just laser tag vests and phasers. Click the images below to see why more operators trust Zone!

  • Software

    Software

    The HELIOS Laser Tag Software offers a variety of features to help in the operations of your system.

    With our incredible software features, operators can access touchscreen technology, Android tablet compatible software and print or reprint game scorecards. You can also view games or minutes played, online devices, license details, pay for play status and vests status and much more!

    Read more

  • Financing

    Financing

    Zone Laser Tag offers numerous financing plans to enable the industry's best laser tag equipment to be utilized in your facility.

    Our Best Price for any laser tag product will always be the cash price or the non-financed price. We offer an additional discount on the equipment pricing for those laser tag ventures that do not require financing from Zone Laser Tag. The cash discount price is also available to those who work with a strategic partner, Firestone Financial.

    Read more

  • Options

    Options

    HELIOS laser tag has more quality options to enhance the laser game experience than any of our competitors. Check out our exciting, innovative devices and software available to our HELIOS and HELIOS PRO clients below.

    Some of our amazing Helios options include, Mines, energizers, arena targets, game stations, memberships, player information kiosks and more!

    Read more

  • News

    News

    Keep up with the latest Zone Laser Tag installations and news announcements!

    Read more

  • Research

    Research

    Avoid costly mistakes and learn revenue generating techniques based on our 25+ year experience in the industry!

    Our staff have written several articles that can help operators make their laser tag attractions a huge success and avoid bad ideas and practices that have popped up in our industry.

    Read more

Incredible Industry Track Record in Sales and Support

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