Installation Process

InstallationProcess

 The installation process after the contract is signed, the following will occur:

 

1) The Office Manager will send you a welcome email along with the wiring instructions and the initial invoice.vanessa

Vanessa McMullen
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302-730-8888
Office Manager

 

Wiring Instructions

Pre InstallationGuideCover

2) The Installation Concierge will contact you with the latest version of the Pre-Installation Guide.  He will also schedule a time to review the Pre-Installation Guide with you or a designated team member.victormiller

John Peka
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317-775-1751
Installation Concierge

 

Pre-Installation Guide

Pre InstallationGuideCover

victormiller3) A copy of the deliverables for your project will be sent to the arena building company for their design process.

Erik Guthrie
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317-965-9482 cell
VP of Sales & Marketing

 

 

jackturner4) The Customer Care Concierge send you an email intriducing himself and scheduling a time to go over our New Location Operations Manual.

Jack Turner
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502-558-3873
Customer Care Concierge

 

 New Location Operations Manual

FirstContactCover

eric5) Our Marketing Concierge will send an email and introduce himself.  He will interview you regarding your project and its scope.

Eric Gaizat
317-409-4808
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Marketing Concierge

 

 

 

jackturner

6) Our Customer Care Concierge will schedule a 30-minute online training program to pre-train the software package.

Jack Turner
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502-558-3873
Customer Care Concierge

 

On Line Training Cover Software for the Upper Management Team

HeliosCEInstallChecklistCoverweb

victormiller7) Before our Installation Team departs for your installation, you will send back a Site Readiness Checklist.

John Peka
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317-775-1751
Installation Concierge

 

Site Readiness Checklist.

SitePreInstallChecklistCover

victormiller8) Once on site, our Installer will conduct indepth software training with your staff and go over our HELIOS Software Training Checklist.

John Peka
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317-775-1751
Installation Concierge

 

HELIOS Software Training Checklist.

HeliosCEInstallChecklistCoverweb

victormiller9) Also, while on site, our Installer will work with your management team and conduct a Hardware Training Checklist. 

John Peka
This email address is being protected from spambots. You need JavaScript enabled to view it.
317-775-1751
Installation Concierge

Hardware Training Checklist.

HeliosCEHardwareChecklist web

victormiller10) Also, while on site, our Installer will work with your management team and review the 48 page Helios User Guide..

John Peka
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317-775-1751
Installation Concierge

Helios User Guide

HeliosCEUserGuideCover web

11) A representative from your management team will sign off on an Installation checklist. 

Installation checklist

InstallChecklistCover

Software Transfer Agreement

softwaretransfer

Software Transfer AgreementwebCongratulations on the purchase of your gently used Zone Laser Tag system, be it the RIFT, NexusFEC, NexusPRO, HELIOS or HELIOS PRO product.

The purchase of your equipment hardware from a private party or third party website allows you to own the hardware.  A game computer should have been included with your equipment purchase that has the game software loaded on the machine. The laser tag software is owned by Zone Laser Tag, Inc or one of our affiliated companies.  The software is always owned by Zone which granted the former owner a license to use that software on the machine provide by Zone or authorized by Zone.

The software must be transferred to the new location or the new ownership for the software to operate.  Once the software license has been transferred Zone can issue a license key for the software to function.

We have created the PDF entitled "Software Transfer Agreement" that you can download and fill out the application to submit so that Zone may initiate the transfer process.

Quickspark Financial

QuicksparkFinancial

LET’S GROW YOUR BUSINESS 

Ignite your business with a financial partnership you can trust. QuickSpark helps business owners and suppliers grow by allowing you to preserve your much needed capital.

Regardless of your industry QuickSpark helps business owners and suppliers grow with simple financing, world class service and our passion for helping others. Realize your business dreams by clicking the image below and filling out our online form specifically created for LaserTag.com by Zone Operators.

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Operator Conference

conferenceHas your technician moved on to another job? Have you had your system long enough you don’t remember what all it will do? At times do you feel like you are on an island not knowing who to talk to about operational challenges?

Well we have an answer to all of that!

ZoneOperatorConferenceFlyer webOn August 22nd and 23rd we will be hosting a Zone Operators Conference with a meet-and-greet event on Monday, August 21st.

This conference will be very tech heavy helping our operators utilize their systems to the fullest. We're also covering software utilization plus preventive maintenance and why we strongly recommend it. We'll also be tackling tech tips on how to quickly troubleshoot a pack and get it back into rotation making money for you.

We will have tech time for Rift, Nexus FEC, Nexus Pro, Helios CE and Helios Pro. A roundtable discussion for operational questions to be asked AND answered by you, the operators. Networking at its finest! Please see the attached conference agenda for all the topics we will be discussing. All this for only $99.00 per attendee.

We will visit UltraZone Tuesday night and play the latest and greatest system and arena devices offered by Zone before catching dinner at a local eatery (Transportation not provided). Tuesday’s dinner as well as lunch both days will be provided.

Want to get started early? We will have a reception at a time TBA before walking to a local eatery for Monday Night. This will be a great chance to network with other operators before the conference begins!

We ask that you contact me to make reservations before August 8th for your slot in this conference as space is very limited. You can reserve your room at Brookshire Suites at (410) 625-1300. Below is the contact information for the conference hotel:

brookshireLogoBrookshire Suites
120 E Lombard St.
Baltimore, MD 21202
(410) 625-1300
booknow

 

We have arranged a special rate of only $109.00 per night which includes your breakfast and WiFi.

If I can answer any questions for you, or you are ready to make your reservation please fill out the form below. I look forward to hearing from you soon!

Best Regards,

jackturnerJack Turner
Operations Concierge
Zone Laser Tag
This email address is being protected from spambots. You need JavaScript enabled to view it.
502-558-3873

 Please note that operators will be billed $99 for each attendee listed in the registration form below.

Does Your Arena Make Money For You?

Options

A lot of people think that if you build it they will come, however in reality when the shiny new car smell wears off and you are yet another choice in laser tag in your town you will start asking yourself these next couple questions.

  • HOW do I get more players in the door?
  • WHAT sets my laser tag apart from the rest?

Most importantly

  • WHY should players choose me, over my competitor?

Continue Reading

More than just laser tag!

At Zone Laser Tag, we offer much more than just laser tag vests and phasers. Click the images below to see why more operators trust Zone!

  • Software

    Software

    The HELIOS Laser Tag Software offers a variety of features to help in the operations of your system.

    With our incredible software features, operators can access touchscreen technology, Android tablet compatible software and print or reprint game scorecards. You can also view games or minutes played, online devices, license details, pay for play status and vests status and much more!

    Read more

  • Financing

    Financing

    Zone Laser Tag offers numerous financing plans to enable the industry's best laser tag equipment to be utilized in your facility.

    Our Best Price for any laser tag product will always be the cash price or the non-financed price. We offer an additional discount on the equipment pricing for those laser tag ventures that do not require financing from Zone Laser Tag. The cash discount price is also available to those who work with a strategic partner, Firestone Financial.

    Read more

  • Options

    Options

    HELIOS laser tag has more quality options to enhance the laser game experience than any of our competitors. Check out our exciting, innovative devices and software available to our HELIOS and HELIOS PRO clients below.

    Some of our amazing Helios options include, Mines, energizers, arena targets, game stations, memberships, player information kiosks and more!

    Read more

  • News

    News

    Keep up with the latest Zone Laser Tag installations and news announcements!

    Read more

  • Research

    Research

    Avoid costly mistakes and learn revenue generating techniques based on our 25+ year experience in the industry!

    Our staff have written several articles that can help operators make their laser tag attractions a huge success and avoid bad ideas and practices that have popped up in our industry.

    Read more

Incredible Industry Track Record in Sales and Support

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