Repairs and Maintenance

repairs maintenance

MOC Faulty

Our Helios Laser Tag system is incredibly easy to repair and maintain. While wear and tear and player abuse can happen, we make it easy for you to know when there's a malfunction, where the malfunction is, and replace the parts without stress.

Self Diagnostic System

Helios has a unique feature of each vest being able to run a self-diagnostic at the end of every game, an industry first! The self diagnostic system checks each sensor, cable, and board for trouble and sends an alert to your Mobile Operations Command at the first sign of trouble.

Mobile Operations Command Notification

Whenever a problem arises with a pack in your attraction, your Mobile Operations Command (MOC) can notify you immediately. 

08vestpinchEasy to Replace Swap-Tronics

Replacing parts has never been easier! With our simple swap-tronic technology, if a part ever goes down, just remove the plastics, swap out the electronic component and send us the broken piece to be replaced for your spare parts kit. It's THAT easy!

No soldering or messy glue is necessary. Just remove and replace the plug-and-play electronics.

Unique Board ID

Every circuit board has its own unique seriel number etched into the board allow both you and Lasertag.com by Zone to track all repairs and replacements. You can swap boards among your packs and the system will then log that board onto the new pack automatically. Tracking each and every board with its own ID has never made maintenance easier in any laser tag system.

Wi Fi 5ifthpicEffortless Updates

Our laser tag systems are very simple to update. Some updates are done by Wi-Fi through your gaming computer or through the USB port on your phaser. 

Unmatched Operational Support

Our technical support is here for you whenever you need us and are available 24 hours per day, 7 days per week. We won't leave you in the cold on your busiest days. Just call our support at 302-930-8888, get help on the web, let us remote in for help, or contact our staff.

2013TechGuideCoverHeliosMaintenance Manuals

We provide a host of manuals specifically designed to help you make the most money with your laser tag equipment, including keeping them running. From technical manuals to instructional manuals to game manuals, we're constantly adding more content for our operators to download in our Operator Marketing Kit.

More than just laser tag!

At Zone Laser Tag, we offer much more than just laser tag vests and phasers. Click the images below to see why more operators trust Zone!

  • Software

    Software

    The HELIOS Laser Tag Software offers a variety of features to help in the operations of your system.

    With our incredible software features, operators can access touchscreen technology, Android tablet compatible software and print or reprint game scorecards. You can also view games or minutes played, online devices, license details, pay for play status and vests status and much more!

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  • Financing

    Financing

    Zone Laser Tag offers numerous financing plans to enable the industry's best laser tag equipment to be utilized in your facility.

    Our Best Price for any laser tag product will always be the cash price or the non-financed price. We offer an additional discount on the equipment pricing for those laser tag ventures that do not require financing from Zone Laser Tag. The cash discount price is also available to those who work with a strategic partner, Firestone Financial.

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  • Options

    Options

    HELIOS laser tag has more quality options to enhance the laser game experience than any of our competitors. Check out our exciting, innovative devices and software available to our HELIOS and HELIOS PRO clients below.

    Some of our amazing Helios options include, Mines, energizers, arena targets, game stations, memberships, player information kiosks and more!

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  • News

    News

    Keep up with the latest Zone Laser Tag installations and news announcements!

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  • Research

    Research

    Avoid costly mistakes and learn revenue generating techniques based on our 25+ year experience in the industry!

    Our staff have written several articles that can help operators make their laser tag attractions a huge success and avoid bad ideas and practices that have popped up in our industry.

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Incredible Industry Track Record in Sales and Support

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