Self Diagnostic Report
The HELIOS packs conduct a self-diagnostic sweep periodically. The owner or manager can request a self diagnostic report using the game handheld android device at their conveniece.
Automatically check every LED, speaker, sensor, charger, cable and much more. Failures are reported as critical - to be fixed immediately - or manageable with all the information uploaded to our support servers for analysis, so that when you call our 24 hour support we know exactly what’s going on.
The Self-Diagnostic feature is also included in our Helios Pro laser tag system as shown in the video below.
Here is another example of a tech log sent to an operator's cell phone.